PRTG Network Monitor

Create the integration in NOCBuddy

In NOCBuddy, go to Settings → Integrations → New Integration and choose PRTG Network Monitor. Field mapping and severity are pre-configured. Copy the webhook URL it gives you.

Point PRTG Network Monitor at NOCBuddy

1. In PRTG, open Setup → Account Settings → Notifications and add a notification of type 'Execute HTTP Action'
2. Set the URL to your NOCBuddy webhook URL, method POST, content type application/json
3. Use the payload: {"title":"%device - %name","body":"%message","severity":"%status","status":"%status","id":"%sensorid","client":""}
4. Attach this notification to your sensor triggers — including the 'Up' (state change) trigger so recoveries close the alert

Menu names can vary a little between PRTG Network Monitor versions. Stuck? Send a test alert — if it doesn't appear, the integration's Raw Events log shows exactly what arrived.

Recoveries close alerts automatically

When PRTG Network Monitor reports the problem is over, NOCBuddy resolves the matching alert (and its incident, once nothing else in it is open) — no one has to click anything. Pair it with grouping rules, runbooks and one-tap Slack acknowledge for a calm on-call.